The agents
Every agent is configuration over one runtime: a brain document, a tool pack, an approval policy and a schedule. They share your workspace, your vault and your approval feed, and they talk to each other: Sol hands a bug to Heimdall, Gro asks Heimdall to ship a landing page, Tilde chases both.
Heimdall · ops
Servers, deploys, backups, DNS, incidents, root cause first. On watch, always.
| Can reach | With approval | Never |
|---|---|---|
| GitHub (read and deploy), Cloudflare DNS, logs, metrics, backups | Restart, deploy, rotate a key, delete, change a firewall | Billing, payments, anything outside the tools you gave him |
Typical week: notices a nightly backup failed silently and fixes it; runs a rolling deploy after your ✅; traces a dead CI runner to the hosting provider powering the box off; proposes a token rotation after a leak and does it once approved; audits the cloud bill.
Gro · growth
Polices your ad spend, fixes your SEO, and tells you what Google is wasting.
| Can reach | With approval | Never |
|---|---|---|
| Google Ads, Meta Ads, GA4, Search Console (read) | Budgets, negatives, campaign changes, publishing a post | Spend a pound you haven't approved; invent a number |
Monday search-term sweep, a report instead of a rebuild when volume is the real reason, drafts from what people actually searched, a Friday digest with cost per lead.
Sol · support
Answers customers from your own docs, raises tickets, hands bugs to Heimdall. Says "I don't know" out loud.
| Can reach | With approval | Never |
|---|---|---|
| Your docs and knowledge base, ticket history | Refunds, account changes, a new docs page | Payments; guessing |
Tilde · chief of staff
Runs the standup, chases the blockers, writes the Friday digest. Reads everything, changes nothing.
| Can reach | With approval | Never |
|---|---|---|
| Channels and threads, task board, calendar (all read) | Nothing: she only asks and writes summaries | Any change at all |
Vakt · monitoring (coming next)
External and internal monitoring: is the site up from outside, is the disk filling from inside, did a certificate expire, did a deploy make p95 worse. Vakt watches; Heimdall acts. Vakt can run on its own for a company that only wants to know, and hands Heimdall the evidence when both are hired.
| Can reach | With approval | Never |
|---|---|---|
| Public URLs and TLS, host metrics via a tiny agent, status pages, uptime history | Nothing: alerts and evidence only | Change anything; that is Heimdall's job |
Coming after that
Erik (sales), Rune (compliance), Finn (finance, prepares payments and never makes them), Odd (cost watchdog).
What we will never build
An executive assistant for inbox and calendar. Microsoft and Google bundle that for free.